Post by Admin on Oct 13, 2007 22:10:17 GMT -5
I was shopping last week at the local toy store in Whitby with the intent of buying an MP3 player for Christmas for me and my daughter..
Well as I was looking at them the clerk came over and we were discussing the differences and she proceded to tell me they were going on sale for 9.97 on saturday
so I thought ok I will make a special trip back the next day and maybe pick up a few..I am walking out of the store thinking WOW who else can I buy them for..
Well the next day my friend and I went.. I drop her off at the door thinking these are going fast she can run in and grab what we needed. while I got the kids out of the car..
I go in and she is PISSED..they were not 9.97 they were 19.97..ughhhhhh I would just bought the one that was on sale with more memory the day before..
SO up to the counter we go and talk to the girl there..
I have never been so disgusted by what happened next..1st she ignored us.. then she finally called someone and told them what happened.. she hung up and says well human error .. oh well..
We were not leaving at that point..we called for a manager..
This man Terry comes over.. attitude written all over.. body language everything.,. so Colette starts talking to him.. he interrupts several times and keeps saying.SHE WOULD NOT SAY THAT.,. meaning the clerk from the day before..
He then asked us if we could read..there were signs now put up that were not there the day before..
SO Colette looks and asks him.. So are u calling us Liars..
Wait for it...
He looks at us and SHrugs his shoulders and says...
WELLL
We lost it...I left my cart there with the stuff I had intended on buying and walked out.. we grabbed the cell phones and both called customer service..spoke to them for 30 minutes with a promise of a phone call.. that was last week and still nothing..
SO do not shop at Toys R US.. in whitby.. they do not believe in morals, and accountability..
I am not done with this store yet.. their phone will be rinigng on monday morning and I will get heard!!
(sorry this was a long one)
What would u do with this situation?
Well as I was looking at them the clerk came over and we were discussing the differences and she proceded to tell me they were going on sale for 9.97 on saturday
so I thought ok I will make a special trip back the next day and maybe pick up a few..I am walking out of the store thinking WOW who else can I buy them for..
Well the next day my friend and I went.. I drop her off at the door thinking these are going fast she can run in and grab what we needed. while I got the kids out of the car..
I go in and she is PISSED..they were not 9.97 they were 19.97..ughhhhhh I would just bought the one that was on sale with more memory the day before..
SO up to the counter we go and talk to the girl there..
I have never been so disgusted by what happened next..1st she ignored us.. then she finally called someone and told them what happened.. she hung up and says well human error .. oh well..
We were not leaving at that point..we called for a manager..
This man Terry comes over.. attitude written all over.. body language everything.,. so Colette starts talking to him.. he interrupts several times and keeps saying.SHE WOULD NOT SAY THAT.,. meaning the clerk from the day before..
He then asked us if we could read..there were signs now put up that were not there the day before..
SO Colette looks and asks him.. So are u calling us Liars..
Wait for it...
He looks at us and SHrugs his shoulders and says...
WELLL
We lost it...I left my cart there with the stuff I had intended on buying and walked out.. we grabbed the cell phones and both called customer service..spoke to them for 30 minutes with a promise of a phone call.. that was last week and still nothing..
SO do not shop at Toys R US.. in whitby.. they do not believe in morals, and accountability..
I am not done with this store yet.. their phone will be rinigng on monday morning and I will get heard!!
(sorry this was a long one)
What would u do with this situation?